Reduce your Amazon Connect
costs with these tips
costs with these tips
These proven tips can save you up to 30% on AWS costs!
* Savings are averaged out across customers & services
Amazon Connect cost saving tips Optimize your Amazon Connect costs with these tips
Monitor AWS Usage
Use the AWS Cost Explorer service regularly to check your Amazon Connect usage and costs. This shows optimization opportunities like unused instances, queues or skills to delete and thereby save costs.
Batch Call Processing
Configuring Amazon Connect to process calls in batches via call queues can be more cost effective than processing calls individually.
Use Features Wisely
Use Amazon Connect features like contact flows, Lex bots and Lambda functions only when necessary as these advanced features incur additional charges compared to basic call routing.
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Other AWS cost saving tips We also have tips for the following AWS services
About Alex I am your AWS cost saving guru, ready to slash your AWS costs!
As a CTO at various start-ups and scale-ups, I've seen too often how AWS costs can sneak up on you. It used to be something we'd only think about when there was a problem—either it wasn't working like we needed it to, or the expenses were through the roof. I took my know-how in AWS and made it my goal to change that. Now, I use a simple rule to make a big impact: focus on the few changes that make the biggest difference in cutting costs.
I look at your AWS bills with a fine-tooth comb and find where you can save money without losing performance. It's about being smart with your resources and making sure AWS works for you, not against you. By doing this, I help your teams do more with less, and make sure we keep your cloud spending in check.
About Amazon Connect Service information & pricing
About Amazon Connect
Amazon Connect offers versatile communication tools for managing customer interactions across channels. It administers a global telephony network, including in-app, web, and video calls. Audio quality, workflow design, chatbots, and omnichannel routing enhance call productivity. It features web/mobile chat, SMS, predictive dialer, task management, and caller authentication for optimized service. It also includes an agent workspace and guides to promote agent productivity.
Amazon Connect pricing
AWS offers a pricing calculator allowing users to estimate monthly costs of different products/configurations. Users can input parameters like the number of instances, storage, and data transfer to calculate total cost. The calculator provides a detailed breakdown of pricing for each service and component.